You can request an exchange within 7 days of receiving your order. To start the process, please contact us on WhatsApp (+971 52 703 4775) or Instagram (@svvvge.co) with your order number and the details of the item you wish to exchange.
Items must be in their original condition—unworn, unwashed, and with all tags attached. An exchange fee of 15 AED applies to all exchanges.
Exchanges depend on product availability. If your requested item is out of stock, we will offer suitable alternatives or store credit.
Please note that exchanges are not available for international orders. Customers are responsible for covering shipping costs when returning items and for shipping fees on the replacement product.
Exchanges will be processed only after we receive and inspect the returned item.
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